Metal

9 000 kr
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

Metal on the settings

    Any returns must be shipped/postmarked within 14 days of being received. For the return to be accepted the item(s) must be in unused condition, undamaged, unaltered, without scratches and in original packaging, including diamond certificates where applicable. Your return item can either be exchanged for a new item, or you can get a refund for it.

    Resized or modified: Rings that have been resized or modified by a third-party jeweler are not eligible for a return or exchange.

    Engraving: All items that are engraved are not eligible for a return at any time and are final sale.

    Gift cards and promotional items: Cannot be returned or exchanged

    Special orders: All items that are special orders are not eligible for a return at any time and are final sale.

    Jewelry with a lab diamond of 0.50 ct or larger: Cannot be returned or exchanged.

    Jewelry with moissanite 2 ct or larger: Cannot be returned or exchanged

    If you have received a damaged, defective or incorrect item, contact info@acediamonds.se with a photo of the damage, or the wrong item you received, as well as your order number. We’ll take care of you!

    Refunds will be processed once the returning goods have been received at our warehouse and passed the inspection, from which point you’ll receive a refund confirmation email.

    If you paid by credit or debit card, direct debit or directly via Klarna’s app or website, the amount will be transferred back to the account or card used within 5 working days, from the time the return has been processed. If you paid via invoice, you will be contacted by Klarna to provide necessary information to process your refund shortly after the refund has been authorized.

    If you return your item(s) before you pay your Klarna invoice, please make sure to pause your statement either on your Klarna app or by contacting Klarna’s Customer Support. In this way, you don't have to worry about reminders or late payment fees while you're waiting for us to process the return.

    Please note that it can take up to 10 working days for your return to be received and handled at our warehouse and up to 5 more days until the money arrives on your account depending on your chosen payment method.

    Refunds may only be issued to the credit card, or in accordance with the Klarna payment method used to make the original purchase.

     

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