Acediamonds guarantees a lifetime warranty of your Acediamonds jewelry to be free of manufacturing defects purchase. Manufacturing defects can include clasp breakage, loose diamonds or loose prongs.
Manufacturing defects do not include general wear and tear, scratching, stretched chains/rings, lost jewelry, or jewelry damaged due to improper cleaning or storage.
Because we stand behind our designs and our manufacturers, any third-party or outside jeweler altering your jewelry will void your warranty with us! Have a question about your piece or questions on how to care for it? Please reference our FAQ or reach out to firstname.lastname@example.org and we can help!
To be eligible for the warranty:
- Please be sure the ring and diamond was not exposed to unreasonable force or harmful conditions.
- The ring needs to have been stored and handled correctly. Any abused, altered or incorrectly cleaned ring is not eligible for return.
- Ring needs to be in the possession of the original purchaser, as this warranty is not transferable.
Have more specific questions about our warranty? We’re happy to explain further. Just send an email to email@example.com